Request Form: Return Goods Authorization Number
Directions: 1. Complete ALL Required information fields. 2. Print a copy of this page for your records 3. Click on Submit button (at bottom of form) when done.
Order Number: (Required)
Name: (Required)
Company Name:
Address: (Required)
Address Line 2:
City: (Required) State: (Required)
Zip code: (Postal Code) (Required)
Phone: Area Code & Number: (Required)
Fax:
E-mail: (Required)
Item(s) to be returned or exchanged Item # Item Name
What would you like us to do? Replace with new item of the same type ordered. Issue credit (less shipping and restocking) Exchange with a different item.
Please provide the reason for return: Select Reason Here Defective Incorrect Item(s) Sent Incorrect Item(s) Ordered Damaged in Shipping Item(s) Not Wanted Other - Provide Explaination Below
Explanation for return if 'other' was selected above:
Has the Item been used or modified in any way? Please Select Yes No If the item has been used or modified in some way, please provide a detailed description of the product's condition.
A confirmation page will be displayed After form is successfully completed and submitted. When submitted, your request is sent to our returns department for approval. When approved, you will be sent an email with a return goods authorization number. If your return request is denied for any reason, you will be notified as to the reason and how to obtain further assistance. Please do not return merchandise without first obtaining a Return Goods Authorization Number. Merchandise returned without proper authorization will be refused or disposed of without issuing credit or exchange. Returned merchandise can not be accepted via U.S. Mail, all returned merchandise must be delivered by UPS, FEDEX or other national private carrier that provides online tracking of shipments. Absolutely No Returns or Exchanges will be accepted on any merchandise after 30 days from date of delivery. (Except for Tool Rentals) Print a copy of this page for you records before clicking on submit button. (Note: a copy of your completed form responses will be e-mailed to you when you are contacted by our returns department.)
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