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Member: Industrial Fabrics Association International

Veteran Owned Business: Center for Veteran Enterprise

This Company is listed with Dunn & Bradstreet

Member: Better Business Bureau Online Reliability Program




American Home & Habitat Inc.

Specialized Textile Outfitters
 TM


Business Policy:



As of 1/8/04 there will be a $2.00 service charge
 on Orders placed by phone that are under $50 
and that could have been placed online.

SHIPPING 

Most orders ship within 48 hours, All Orders ship within 14 days unless
otherwise noted.
We cannot be responsible for customer time restraints, 
late ordering or carrier delivery time.  Tracking numbers will only be provided
via e-mail. Address Corrections: Most carriers charge for this service.
This charge will be passed along to the purchaser ($10).


REFUND & EXCHANGE POLICY

Through our sample program we offer samples of all Fabric/Material &
 Webbing that we sell; therefore the customer is able to evaluate the
 suitability of these items for their particular needs prior to purchase.
 Accordingly, there is no refund or exchange for Fabric, Webbing or other
 items (except hardware) unless through OUR mistake, we sent you the
 wrong type, color, variety, etc. All unused, unaltered Hardware may be
 refunded or exchanged. Shipping charges are not refundable. Hardware
 and merchandise sent due to our mistake is refundable within 30 days
of the order date.  No refunds will be issued after the 31st day of order
 date.  Fill out the Customer contact form on our contact us page or call
 us to receive a Refund Authorization number. Returns that are NOT
accompanied by the Return Authorization Number and the Original
Order Number will be subject to a 25% restocking fee. AHH reserves
the right to reject any article for refund or exchange due to use or
abuse. Please allow approximately 3 weeks to process a refund.
Customer is responsible for return postage unless the refund or 
exchange is due to OUR mistake.


CANCELLATION OF UNSHIPPED ORDERS

Cancellation of unshipped orders will incur up to a 25% restocking fee,
based on the total order amount. If the order has already been shipped 
see our refund & exchange policy.