American Home &
Habitat Inc.
Specialized Textile
Outfitters TM
Business
Policy:
As of 1/8/04 there will be
a $2.00 service charge
on Orders placed by phone that are under $50
and that could have been placed online.
SHIPPING
Most orders ship within 48
hours, All Orders ship within 14 days unless
otherwise noted. We cannot be responsible for customer time restraints,
late ordering or carrier delivery time. Tracking numbers will only be provided
via e-mail.
Address Corrections: Most carriers charge for this service.
This charge will
be passed along to the purchaser ($10).
REFUND & EXCHANGE POLICY
Through our sample program we offer samples of all Fabric/Material &
Webbing that we sell; therefore the customer is able to evaluate the
suitability of these items for their particular needs prior to
purchase.
Accordingly, there is no refund or exchange for Fabric, Webbing
or other
items (except hardware) unless through OUR mistake, we sent you
the
wrong type, color, variety, etc. All unused, unaltered Hardware may
be
refunded or exchanged. Shipping charges are not refundable. Hardware
and merchandise sent due to our mistake is refundable within 30 days
of the order date. No refunds
will be issued after the 31st day of order
date. Fill out the Customer contact form on our
contact us page or call
us to receive a
Refund Authorization number. Returns that are NOT
accompanied by
the Return Authorization Number and the Original
Order Number will be subject
to a 25% restocking fee. AHH reserves
the right to reject any article for refund or exchange due to use or
abuse. Please allow approximately 3 weeks to process a refund.
Customer is responsible for return postage unless the refund or
exchange is due to OUR mistake.
CANCELLATION OF UNSHIPPED ORDERS
Cancellation of unshipped orders will incur up to a 25% restocking fee,
based on
the total order amount. If the order has already been shipped
see our
refund & exchange policy.
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